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Process Mapping Techniques
Duration: 1 Day
IACET CEUs: 0.8
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Description:
In process mapping, we describe a process graphically through the creation of process diagram. This is the first step to standardize processes to ensure consistent service delivery to the customers.
Learning outcome:
The participants will be able to walk through the current processes and map them using IGrafx software.
Participant will be able to:
- Document, manage & improve their processes
- Visually illustrate & convey the essential details of a process
Target audience:
- People involved in documenting and mapping processes
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Mamatha Adhikari
Head Business Development
Email: marketing@ssa-solutions.com
Phone: +91 22 2568 5494
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