Process Mapping Techniques

Duration: 1 Day
IACET CEUs:
0.8

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Description:

In process mapping, we describe a process graphically through the creation of process diagram. This is the first step to standardize processes to ensure consistent service delivery to the customers.

Learning outcome:

The participants will be able to walk through the current processes and map them using IGrafx software.

Participant will be able to:

  • Document, manage & improve their processes
  • Visually illustrate & convey the essential details of a process

Target audience:

  • People involved in documenting and mapping processes

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Sarfaraz G Hussain
Manager Training Solutions
Email: sarfarazh@ssa-solutions.com
Phone: +91 98700 64786

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