SSA Blog

A medium to share our thoughts on Operational Excellence and Change Leadership

2016- An Invigorating Dawn in the Indian Economy!

No wonder, that the unsteady financial outlook of India has been a gospel truth in this 21st Century. In this writing piece, I am exploring the financial year- 2016 regarding the outcomes it is likely to bring for us.  We know that economic deterioration is not an everlasting thing but, the continuous series of critical Read more about 2016- An Invigorating Dawn in the Indian Economy![…]

Lean transformation at a leading manufacturing company in Middle East – A case study

Preamble-  From its modest beginning in 1987, Genco Group has emerged as a shining example of Oman’s entrepreneurial spirit and manufacturing prowess by becoming the leading company in engineering design and manufacturing in the Middle East & North Africa (MENA) region. The multifaceted powerhouse has partnered with the best-in-class global leaders to offer a wide Read more about Lean transformation at a leading manufacturing company in Middle East – A case study[…]

4 Step Approach to Effective Process Management

Waiter: “Sir there is an emergency. We have an enormous order of lasagne to be delivered to our regular customer. But the expert chef is not available. However the customer insists that he wants his regular order only.”   Manager: “But we can’t lose the order just because chef has not turned up. This way Read more about 4 Step Approach to Effective Process Management[…]

Statistics simplified – Part 2

Hello friends, in our last session, we discussed about the basic statistics and the statistical concepts to get the overview of the subject. Let’s move on and understand some more about this interesting subject.   Statistical Inference. . .   Statistical inference is the process of making an estimate, prediction, or decision about a population Read more about Statistics simplified – Part 2[…]

Statistics simplified – Part 1

In current scenario, we are constantly being bombarded with statistics and statistical information. This bombardment includes political polls, customer surveys, sales forecasts Stock market projections, sports statistics, marketing information etc. on daily basis. But have we ever thought how much of these statistics are we able to interpret?   Though some of us are able Read more about Statistics simplified – Part 1[…]

How to Connect with a Prospect / Customer

How to Connect with a Prospect / Customer Though we have an excellent product or service in our hand to be sold, it is not enough unless we have a sales approach. The Business Development Person should create a connection with the customer by bringing their own personal touch to the whole Sales Process which Read more about How to Connect with a Prospect / Customer[…]

Lean strategies for the new millennium

Historically, the American auto industry was blessed with demand, which meant overflowing order books and in turn excessive inventory. They could afford holding huge non-moving inventory without breaking a sweat. The Japanese car manufacturers, on the other hand never enjoyed this luxury. They were much smaller startups with limited cash reserves. This was a vital Read more about Lean strategies for the new millennium[…]

An Honour to be a Salesman

  9 years ago, when I was exploring my various career options, one of the most common recommendation from my not-so-sure-about-their-own-careers-friends was that I should consider being in sales.  Just like many of us, I laughed it off.  I thought that selling things to strangers was a rather strange career.  As a matter of fact, Read more about An Honour to be a Salesman[…]