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BusinessProcess Management System (BPMS)

 

WHAT IS BPMS?


Business Process Management System (BPMS) is a process reengineering methodology considering the value chain of the Organization, starting from Customer requirement identification up till the product/ service is delivered. It enables Companies to model, deploy and manage Mission- critical business processes, which span multiple enterprise application. BPMS is usually used for making processes repeatable and reliable. All the business processes are mapped and critically examined for their effectiveness to achieve the business goals. BPMS combines the benefits of Business Process Reengineering techniques and Lean Six Sigma Principles.

BPMS is a systematic way of studying the business processes with an intention to improve the operational efficiency through:

  • eliminating non value added (NVA) activities, thereby simplifying the processes
  • optimizing the resources
  • eliminating unnecessary paper work
  • reducing the cycle time (Turn Around Time- TAT of processes)
  • improving the efficiency of the operations, thereby benefiting revenue

Course Content

  • Management by Objectives
  • Michel Porter's Business Process Model
  • Glimpses of BPR & its benefits
  • Overview of BPMS
  • TQM concepts
  • Concepts of NVA (Non Value added Activities)
  • 1 step approach
    • DPA (Departmental Purpose Analysis)
    • Data collection on SIPOC
    • Collect Voice of customers/ employee / process / business
    • Conversion of Voice to Needs to Requirements
    • Define BPMS goals
    • Define CTQs / CTPs
    • Map "As Is" process
    • VA / NVA / VE analysis of process/ Risk vs Control Assessment
    • Process Management System Design through Process Simulation
    • Data Collection Plan for CTQs / CTPs
    • Implementation and monitoring of process performance
    • Design Process Dashboard
    • Identify Improvement Opportunities
  • Effective & Efficiency measurements
  • Measures of performance- MOPs
  • Design of MIS

Learning outcomes

Participant will be able to re-engineer the process by studying the business processes with an intention to improve the operational efficiency

Target audience

  • Team leaders
  • Supervisors
  • Assistant managers
  • Managers

No. of days: 3 days
IACET CEUs: 2.4

TRAINING METHODOLOGY                              

  • Interactive Session & individual involvement of participants.
  • Case studies for scenario building
  • Use of iGrafix software.

COURSE CERTIFICATE
The Following are the criteria for evaluation of the Participants:

  • Faculty assessment of the participants
  • Exam scores – minimum 70% to qualify.
  • Attendance to the training program


  • To learn more about how to achieve cost reduction through Business Transformation using iGrafx, please click here