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BusinessProcess Management System (BPMS)



Business Process Management System (BPMS) is a process reengineering methodology considering the value chain of the Organization, starting from Customer requirement identification up till the product/ service is delivered. It enables Companies to model, deploy and manage Mission- critical business processes, which span multiple enterprise application. BPMS is usually used for making processes repeatable and reliable. All the business processes are mapped and critically examined for their effectiveness to achieve the business goals. BPMS combines the benefits of Business Process Reengineering techniques and Lean Six Sigma Principles.

BPMS is a systematic way of studying the business processes with an intention to improve the operational efficiency through:

  • eliminating non value added (NVA) activities, thereby simplifying the processes
  • optimizing the resources
  • eliminating unnecessary paper work
  • reducing the cycle time (Turn Around Time- TAT of processes)
  • improving the efficiency of the operations, thereby benefiting revenue

Course Content

  • Management by Objectives
  • Michel Porter's Business Process Model
  • Glimpses of BPR & its benefits
  • Overview of BPMS
  • TQM concepts
  • Concepts of NVA (Non Value added Activities)
  • 1 step approach
    • DPA (Departmental Purpose Analysis)
    • Data collection on SIPOC
    • Collect Voice of customers/ employee / process / business
    • Conversion of Voice to Needs to Requirements
    • Define BPMS goals
    • Define CTQs / CTPs
    • Map "As Is" process
    • VA / NVA / VE analysis of process/ Risk vs Control Assessment
    • Process Management System Design through Process Simulation
    • Data Collection Plan for CTQs / CTPs
    • Implementation and monitoring of process performance
    • Design Process Dashboard
    • Identify Improvement Opportunities
  • Effective & Efficiency measurements
  • Measures of performance- MOPs
  • Design of MIS

Learning outcomes

Participant will be able to re-engineer the process by studying the business processes with an intention to improve the operational efficiency

Target audience

  • Team leaders
  • Supervisors
  • Assistant managers
  • Managers

No. of days: 3 days

TRAINING METHODOLOGY                              

  • Interactive Session & individual involvement of participants.
  • Case studies for scenario building
  • Use of iGrafix software.

The Following are the criteria for evaluation of the Participants:

  • Faculty assessment of the participants
  • Exam scores – minimum 70% to qualify.
  • Attendance to the training program

  • To learn more about how to achieve cost reduction through Business Transformation using iGrafx, please click here


Upcoming Trainings

Lean Six Sigma Green belt Training (4 days-Weekend Batch) HURRY UP ! AVAIL THE EARLY BIRD DISCOUNT
17-25 March, 2018

SSA is recognized as the first and only Authorized Provider in India of Continuing Education Units by the International Association for Continuing Education and Training (IACET). This puts SSA in the prestigious league of only 650 IACET CEU providers worldwide such as American Society for Quality (ASQ), Automotive Industries Action Group (AIAG), and Society of Automotive Engineers (SAE).

In-House Training Solutions


If you have a number of delegates with similar training needs, then you may wish to
consider having an In-House Training Solution delivered locally on-site.
Course can be tailored to specific requirements.

Please contact us on +91-9870064786 or email us on

Course Completion Certificate


Upon successful completion of the course, the participants will be given internationally recognized IACET certificates. SSA Training Solutions is one of the few only prestigious providers of the CEUs(Continuing Education Units) across the world.

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