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Process Management

Home > Services > Process Management
Business Process Management System, Process of Management Services, Process Improvement Techniques

SSA’s Process Management System helps document processes, align personnel, and monitor performance through suitable metrics. SSA’s Integrated Strategy Management system (ISM) covers the work packages needed to create a suitable process management system. The process includes:

  • Training of internal resources on process mapping techniques
  • Mapping the current business process using suitable software solution
  • Creating the process repository and navigation systems
  • Identifying suitable process monitoring metrics and tracking system
  • Change management system for updating the process documents


  • Process repository
  • Navigation system to trace the documents
  • Trained resource to internalize the maintenance


  • Process Mapping – Flowcharting
  • Repository creation and linking

Software Tools:

  • iGrafx Process Mapping or any other tool
  • iGrafx Process central or any other document management software

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Sarfaraz G Hussain
Manager Training Solutions
Phone: +91 98700 64786

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